Customer support

Support is in StrateGYM.

If you already use it, log in and pick a channel: ticket, ABBS AI, email, WhatsApp or a phone call.

Support channels

Each channel fits a different kind of request.

  • In-app ticket

    Open a structured request, add details and attachments, and follow every update.

    History and status always visible

  • ABBS AI

    Get an immediate answer to questions about how StrateGYM works.

    Always available inside the software

  • Email

    For requests that need context, details or attachments.

    Mon–Fri, 9:00–18:00

  • Phone and WhatsApp

    Message the team on WhatsApp or request a call directly inside the software.

    WhatsApp until 22:00. Calls until 19:00.

Not on StrateGYM yet? Switching is simple

We move the data from your current software and stay with staff and owner through the start. After that you have the channels above and an advisor who knows your gym.

An athlete smiles while training on the rings in the gym

Ready to make your gym pay its way?

Book a 30-minute diagnosis

Frequently asked questions

Log in to StrateGYM and open support.

From there, use ABBS AI, WhatsApp, email or request a call from the team.

Open support

Are you ready to unlock your gym’s potential?

Make your gym profitable